Prior to the takeover Betstar were a wholly Australian company, with offices in Melbourne and Darwin and the purchase by Ladbrokes is an attempt by the company, who started life as a UK high street bookmaker, to break into the Australian market. Ladbrokes will bring huge funding and experience to the project, as well as some degree of economies of scale and they are sure to invest heavily to improve Betstar in every conceivable way.
The head office is now in Queensland and the Betstar site is operated by Ladbrokes Digital Australia Pty Ltd under a license granted by the Norfolk Island Gaming Authority. Previously a small, family business with a fine reputation, the involvement of a gaming giant such as Ladbrokes now means you can be even more sure of getting a fair deal at Betstar and we have no doubts at all about their honesty, integrity and financial security, whilst we can be equally confident they will treat your personal and financial date with the utmost care using the latest 256-bit SSL technology.
Overall the site is easy on the eye, highly functional and pleasing to visit. Placing bets is quick and easy, whilst navigating to your chosen market is also straightforward and hassle-free. Betstar were a solid online bookmaker before and we have absolutely no doubt at all that Ladbrokes will build on that foundation and make them one of the very best Aussie bookies around.
Betstar is one of the more recognisable names in Australian betting today. Betstar is hugely popular for Melbourne Cup odds, due to their industry-leading margins. Also, they uphold protest payouts – both horses win with Betstars. And, you’ve got fast payouts.
This Aussie bookmaker is fast making a name for itself in the sports betting world, particularly with a tasty mobile app. The app doesn’t stray too far from the desktop version, using the same colour scheme and a familiar navigation and menu. Essentially, if you’ve played on the site, you’ll not struggle with the app.
When it comes to the betting markets, they are also the same as desktop – offering major sports betting in Australia and overseas. Plus, you can even get niche markets, such as Gaelic Sports. The horse racing is where Betstar app stands out, covering races in Aus everyday, as well as Europe, Asia and North America.
The app is well designed for both Apple and Android, as well as supporting most major payment methods. The pages load quickly, there are quick links to the likes of live betting, account access and more, and the app is regularly updated. Also, the multi maker is a key feature, allowing you to create a multi in seconds.
All in all we score Betstar very highly, not least because we expect the Ladbrokes purchase to bring even more benefits to the site. As it is, Betstar provides a reasonable range of sports, solid odds and a very decent site. We would expect even more markets to be added in the future, with improvements due to their mobile site too (currently available on Apple and Android devices).
Customer service provision is good, with various telephone options and 24/7 tele-betting, as well as email and online contact form. Customer support is only available between 8am and 11pm Queensland time and improvements there, plus the addition of 24/7 live chat would help, but overall staff are friendly and helpful.
Betstar has already made strides in improving and in the next 12 months or so we’re confident they’ll be challenging the very best Aussie bookmakers around, but even now they get our seal of approval and a big thumbs up.
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